🔒 Data Protection

Zatbaji Privacy Policy – Our Commitment to Protecting Your Data

Your personal information is fully secure at Zatbaji. We believe privacy is a fundamental right for every user. On this page, learn what data we collect, why we collect it, and how we keep it safe.

Last updated: January 2026

Our commitment
No Data Sales

Your information is never sold to any third party.

Encryption Protection

All data is secured with bank-grade SSL encryption.

Your controls

You can view or delete your data at any time.

Why Zatbaji's Privacy Policy is Different

We do not just say it — we prove it

Highest level of security

Zatbaji uses 256-bit SSL encryption. Every transaction and piece of personal information you share is fully encrypted at all times.

Your Rights Over Your Data

You can view, correct, or permanently delete your stored data at any time. That is your right.

Your data is not used for advertising purposes

Zatbaji never uses or shares your information for third-party advertising. Your data is used solely to serve you.

Regular Security Audits

Our systems are regularly audited by independent security experts to ensure there are no vulnerabilities.

Restricted employee access

Only authorized employees can access the data they need. Every access is logged and monitored.

Immediate Breach Notification

In the event of a security incident, Zatbaji will notify users within 72 hours and take prompt action to resolve it.

What information we collect

Zatbaji collects various types of information from users as needed to provide our services. This information is gathered in two ways: directly when you provide it to us, and automatically when you use our platform.

Directly collected data

When registering an account, you are required to provide the following information:

  • Full name (as it appears on your official national documents)
  • Date of birth and age verification
  • Email address
  • Phone number
  • Full residential address
  • Nationality and citizenship
  • Identity verification documents
  • Bank or payment method details (for deposits and withdrawals only)

Indirectly collected information

While you use the Zatbaji platform, we automatically collect:

  • Device information (operating system, browser type, device ID)
  • IP address and geographic location
  • Usage patterns and timing (when you log in, which games you play)
  • Clickstream data (pages you visited on the site)
  • Page load time and session duration
  • Bet details (which game, amount in BDT, and time)

This information is collected to improve your experience and prevent fraud. No data is collected without your consent.

Why your information is used

Zatbaji uses your information only to deliver and improve our services. See the details below:

Purpose of use What information is used Legal basis
Account management Name, email, phone, address Regulatory Compliance
Identity Verification Date of birth, documents, address Legal obligations
Betting & Payments Bet details and payment information Regulatory Compliance
Fraud Prevention All data, IP addresses, and device IDs Legitimate interest
Customer Support Name, email, phone, description of the issue Regulatory Compliance
Platform Development Usage patterns and preferences Legitimate interest
Research & Analysis Anonymized data (trends and statistics) Legitimate interest
Messages & Communication Email, phone, preferences Consent

Zatbaji never uses your data for advertising or any other commercial purpose. We use it solely to provide and improve our services.

Who your information is shared with

Your personal information is a confidential asset at Zatbaji. We share it only when necessary, and only with a limited set of parties.

Authorized parties we share data with

  • Payment Processor: Only the necessary information is shared with payment processing companies for deposits and withdrawals.
  • Banks and financial institutions: Only the information necessary to confirm a transaction is shared.
  • Law enforcement agencies: Where required by law or where criminal activity is suspected.
  • Security Partner: With specialized companies for fraud prevention and security.
  • At your request: Where you have specifically requested that information be shared.

Parties we do not share data with

  • Advertising companies or marketing partners
  • Social media platforms
  • Data brokers or data resale companies
  • Third-party advertising networks
  • Research institutions (without consent)

Zatbaji will never sell your information for money. This is a core principle of our Privacy Policy.

Data Protection & Encryption

Data protection is the top priority at Zatbaji. We use industry-leading security technologies and best practices.

Technical Security Measures

1
Encryption (SSL/TLS)

All data transmissions at Zatbaji are secured with 256-bit SSL/TLS encryption — the same standard used by the banking industry.

2
Data Server Security

Our servers are hosted in modern data centers with 24/7 physical and digital security. Firewalls and IDS/IPS systems provide additional protection.

3
Access control

Only authorized employees can access data. Multi-factor authentication and role-based access controls are in place.

4
Logging & Monitoring

Every data access and modification is logged. The security team monitors these logs 24/7 for suspicious activity.

5
Regular Updates & Patching

Zatbaji applies software updates and security patches on a regular basis. Systems are routinely tested for vulnerabilities.

6
Independent audit

Independent external security experts regularly audit and advise on Zatbaji's systems.

Data Retention Policy

Zatbaji retains your data only for as long as necessary:

  • Account information: For as long as your account remains active
  • Transaction details: Minimum 7 years as required by financial law
  • Communication records: 2 years after the need has ended
  • Log files: Typically 90 days (for security purposes)

Cookies, Tracking & Analytics

Zatbaji uses cookies and similar tracking technologies to help improve your experience.

Types of Cookies

  • Essential Cookies: Required for the site to function. This does not require your consent.
  • Performance Cookies: Helps us understand how the site is used. Does not identify individual users.
  • Functionality Cookies: Remembers your preferences (language, theme, etc.).
  • Targeting/Advertising Cookies: Zatbaji does not use (we only use essential and performance cookies).

Analytics and performance

Zatbaji uses Google Analytics and similar tools that tell us:

  • How many users are visiting the site
  • Which pages are the most popular
  • How long users spend on the site
  • Which device is being used to access the site

This information is non-consensual and cannot be used for personal identification.

You can disable cookies through your browser settings. Note that doing so may affect certain features on the site.

Your data rights

Zatbaji believes your data belongs to you. That is why you have the right to:

Access

You can request a copy of all information Zatbaji holds about you. We will provide a complete copy within 15 business days.

Correction

If your information is incorrect or incomplete, you can request a correction. Zatbaji will update it promptly.

Deletion (Right to be Forgotten)

Under certain circumstances, you may request that Zatbaji delete your data. If:

  • Information is no longer needed
  • You withdraw your consent
  • You want to close your account

However, financial and legal records must be retained.

Processing Restrictions

You can ask Zatbaji to restrict the processing of your data (without deleting it).

Data Portability

You can request that your data be sent in a standard format (such as CSV) so it can be transferred to another platform.

Right to lodge a complaint

If you believe your privacy has been violated, you can reach us at:

  • Zatbaji's privacy team
  • With your country's data protection authority

Communication Preferences & Marketing

Zatbaji sends marketing messages only with your consent.

Email communications

  • Essential Emails: Account confirmation, password reset, and similar notices. These emails cannot be turned off.
  • Promotional Emails: Bonuses, promotional offers, and more. You can unsubscribe from these at any time.
  • Service updates: Important system updates and maintenance notices.

SMS and push notifications

Zatbaji will not send SMS or push notifications without your consent. You can update this preference at any time in your account settings.

How to change communication preferences

  • Click the "Unsubscribe" link at the bottom of the email
  • Go to your Zatbaji account settings and update your communication preferences
  • Contact Customer Support

Changes to the Privacy Policy

Zatbaji may update this Privacy Policy from time to time. When significant changes are made, we will:

  • We will notify you by email
  • We will post a notice on the site
  • We will provide at least 30 days' notice before any new policy takes effect

You can find the last updated date at the top of this page. Continuing to use the platform after any policy change will be considered acceptance of the updated policy.

Frequently Asked Questions About Privacy

Everything you want to know about your data

Zatbaji uses bank-grade 256-bit SSL encryption and multiple layers of security. Your data is stored with the highest level of protection, and independent audits are conducted regularly to ensure everything stays secure.

Absolutely not. Zatbaji never sells your personal information for money, and never will. This is a core principle of our privacy policy.

You can log in to your Zatbaji account to view your personal information directly, or contact customer support by email to receive a full data report.

Most personal data will be deleted after your account is closed. However, financial and legal records (such as transaction history) must be retained for 7 years in accordance with tax law.

Every marketing email includes an "Unsubscribe" link at the bottom. Clicking it will remove you from promotional emails. You can also update your communication preferences in your account settings.

If a security incident occurs and your data is at risk, Zatbaji will notify you by email and through your account within 72 hours. We will take immediate action to resolve the issue.

Your privacy matters to us

If you have any questions or concerns about privacy, please get in touch with us. Zatbaji's privacy team is always ready to help.

Our email: [email protected]

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